Shipping policy

 

All orders are processed on a first in, first out basis. 

We process all orders within 48 hours, however processing lead time may increase if an order is placed after closing time on Friday, over a weekend, or during a national holiday.

Hoodcatch will ship a specific order when all items are in stock at our facility. We will only partial ship by customer request.

Orders made on Hoodcatch.com through the website, phone, fax, or by any other means are subjected to be held until all payment(s) are approved and cleared. Currently accepted forms of payment include the following:

  • Credit card (Visa, Mastercard, American Express, Discovery)
  • Paypal
  • Wire transfer
  • Cash (for Will Call)

 

If you have an approved wholesale account with us, these additional forms of payment are accepted:

  • Company check/Money order
  • COD

 

Hoodcatch does not accept Amazon gift cards through Amazon Payments.

All orders shipped within California will be charged an additional 8.75% sales tax. 

All order transactions are 128-bit SSL secured, verifiable by with a yellow lock in the bottom right corner of the browser window or in the address bar.

Estimated shipping times

Hoodcatche offers both Economy and Standard shipping methods. The shipping times is estimated as follow:

  • Economy: You will receive the order after 5-8 business days
  • Standard: You will receive the order after 3-4 business days

What’s the cost of shipping?

Hoodcatch only offers Free shipping on all US domestic orders using Economy shipping methods.  With the Standard shipping method, the shipping fees will be calculated based on the shipping address. 


For example, the shipping fee to Newport Beach, California (Zip code: 92657) is $6.90.


Other topics

**Please note that Hoodcatch is not responsible for incorrect addresses.**

  • If you have ordered an item that is not available or that is delayed, we will do our best to notify you of this via email, SMS or WhatsApp. Most often, it will be noted in the item description if it is out of stock.
  • We make every effort to deliver your package to you as soon as possible. However, there are some conditions which may cause delays such as Credit Card approval or Incorrect addresses.
  • If you have any questions regarding the status of your order at any time, please email us at info@hoodcatch.com.